JMC Automotive Equipment Reviews

JMC Automotive Equipment has an overall rating of 4.3 based on 100 reviews. Customer feedback on JMC Automotive Equipment is mixed: JMC Automotive Equipment reviewers highlight positive aspects like wide range of automotive equipment, competitive pricing, knowledgeable customer service, fast shipping, which strongly appeal to automotive repair shops, DIY mechanics, car enthusiasts, small business owners. However, JMC Automotive Equipment is often criticized for its limited warranty options, occasional shipping delays, website navigation issues, customer service response time.

4.3/5.0

100 reviews

5 Stars

75

4 Stars

8

3 Stars

3

2 Stars

2

1 Star

12

All JMC Automotive Equipment Reviews (100)
happybird781
December 03, 2022
"Super helpful when I called"
I really appreciated the assistance I got over the phone. Thanks a bunch!
organictiger480
October 12, 2022
"Service is consistently speedy!!"
Service is consistently speedy!!
IvanHunter
September 28, 2022
"Just got a 134a recovery unit..."
I just got a 134a recovery and servicing device for the corporate aircraft where I work. The salesman, Mark Berrio, was super helpful in picking out a unit that fit my needs; his assistance was a big plus for the company. Overall, a really good experience.

On the downside, the unit only ran for about twenty minutes before it shut off. A quick check showed a broken solder on the underside of the power cable receptacle, which I managed to access and re-solder. Problem fixed! This isn’t a fault of JMC, but rather the manufacturer.
angryswan423
September 10, 2022
"Fantastic Experience with JMC Automotive Equipment"
JMC Automotive Equipment was fantastic! They were a breeze to deal with! Now, AMGO, on the flip side, really ought to step up their packaging game! I received four saddle pads for my lift just tossed into a box. By the time they arrived, they were pretty banged up. But hey, that’s no knock on JMC; they were excellent.
AngelMoore
September 02, 2022
"Mark Berrio, My Sales Rep..."
Mark Berrio, my sales rep, reached out to me twice to ensure I had all the info I required. You just don’t see this kind of service anymore! Can’t wait to get my new Bend PAK HD-9 lift!
JoyceMatthews
September 01, 2022
"Placing my order was a breeze!"
The whole process of ordering was super simple and went off without a hitch.
Holly.Richards
August 17, 2022
"Bought an air compressor"
I bought an air compressor. It took quite a while to get here! It functions well, and it's quieter than my previous one. David was an awesome salesman. Thanks a lot!
Terranosha
June 08, 2022
"Received an email about an order from..."
I got an email about an order from October 2021. We purchased a compressor for nearly $7000. It showed up in January, but not even five months later, it broke down. I reached out to JMC for warranty details and hit a wall. They kept giving me the runaround and promised callbacks that never happened. After two weeks without a compressor and over $10,000 in lost work, I figured out how to get in touch with E-Max directly. They sent me a replacement unit in just 24 hours. Now, we need another compressor for a different building. We’re definitely going with E-Max again, but this time, we’ll either buy directly or go through one of their preferred distributors.
TerriWhite
June 07, 2022
"Great customer support and speedy delivery!"
The customer service was super friendly and the delivery went off without a hitch.
FlennCooper
June 02, 2022
"Awesome customer support, but the elevator..."
The support team was fantastic, but the lift I was looking for wasn’t available.
MadonnaLadra
June 01, 2022
"Great Support and Fresh Details on Gear Delivery"
Fantastic customer support and new information regarding the delivery of equipment.
tinycat841
May 29, 2022
"My Experience with a JMC Lift"
I got a lift from JMC, set it up, and after about a year and a half, I ran into an issue with a hydraulic line. I reached out to their tech support team, and they were super helpful in figuring out what was wrong. They sent me a new hose under warranty, I put it in, and everything was back to normal in just a few days. I was really happy with the assistance and follow-up I got. Things can go sideways sometimes, but it’s great to have the kind of support and know-how that I experienced.
smallcat927
May 25, 2022
"Awesome support from the team"
Jose Osorio really came through for me; he walked me through the whole thing. Both the loan and order processes were quick and straightforward. For sure, I’ll be back to shop again and will definitely go with JMC.
MiguelWillis
May 25, 2022
"Does what it needs to."
Does what it needs to. We've worked with Edwin and couldn't be more pleased with the service we've gotten over the years.
CandiceMorrison
May 23, 2022
"Awesome Variety of Parts and Support"
Fantastic range of components; simple to browse the site; Outstanding customer support and communication.

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